Christmas 2017 Delivery Dates
December is a busy time for our store and for our delivery partners. Please ensure you get your Christmas orders in before the dates below to avoid disappointment. Unfortunately we cannot guarantee pre-Christmas delivery on any of our Untracked services, so these delivery dates only apply to our Tracked options. Please note no next day delivery aims are guaranteed in December on our tracked services.
All orders need to be placed before 1pm (GMT) on the dates below to ensure pre-Christmas delivery.
||Last Order Date
||Royal Mail 24 Tracked
||Wednesday 20th December
||Royal Mail 48 Tracked
||Tuesday 19th December
||Royal Mail Untracked
||Monday 11th December
||Royal Mail International Standard
|Rest Of World
||Monday 11th December
Please note we will not be dispatching any orders on the following dates:
- Monday 25th December (Christmas Day)
- Tuesday 26th December (Boxing Day)
- Monday 1st January (New Years Day)
Over the Christmas period our offices will be closed so please understand that our customer care team may take a few days to get back to any emails you have sent in this period. We hope you have a lovely Christmas!
All orders receive FREE delivery throughout the United Kingdom! We use Royal Mail 24 and email you once your package is on its way. Please note that although Royal Mail aims to deliver within one working day, some orders may take longer and we do not guarantee next day delivery. If you would like guaranteed delivery we would recommend opting for Royal Mail 24 Tracked.
Please note orders placed before 1pm on Monday - Friday are dispatched the day the order has been placed - therefore if you order before 1pm on Tuesday you will receive it on Wednesday.
Orders placed after 1pm on Friday will be sent out with Mondays orders - therefore if you order after 1pm on Friday your item will be dispatched on Monday, and you will receive it on Tuesday.
Tracked Delivery If you would like your parcel tracked you can opt for Royal Mail 48 Tracked for an extra £2 (2-3 working days delivery) or Royal Mail 24 Tracked for £3 (1 working days delivery).
All orders have a flat rate of £2 delivery throughout Europe! We use Royal Mail International Standard. All European orders will take 3-5 working days to be delivered.
We also offer a range of tracked delivery options for orders in Europe. You can view these options at checkout.
Rest Of World
All orders have a flat rate of £3 delivery throughout North America and Oceania! We use Royal Mail International Standard. All Rest Of World orders will take 5-7 working days to be delivered.
We also offer a range of tracked delivery options for orders in several countries. You can view these options at checkout.
Returns and Exchange Policy:
Due to the nature of the garments, we do not accept any returns on our waist trainers that are taken out of their original packaging (this includes: The Everyday Trainer, The Latex Trainer and the Sweat Fitness Belt). Please select your size carefully by following our size guide here.
We do allow for size exchanges if you have received an item and it does not fit.
We can only accept exchanges which have not been worn or washed and we reserve the right to return items that have clearly been used. You have 14 days to notify us if you would like an exchange from the date of item receipt via email@example.com. We process exchanges on any unused items when returned by post to Waist Train UK in the same condition sold to you, within 14 days of your notification.
Waist Train UK will not accept carriage due or payment on delivery and will not pay return charges – these are at your own cost and it is your responsibility to ensure a tracked and recorded service is used. We are unable to refund any lost, missing, or damaged parcels.
We do not offer free returns (postage must be paid by the customer).
All items come with a 60 Day Warranty from the date the product is received - this is because if the product is worn every day there will be wear over time as with any item of clothing if worn consecutively or repeatedly over time. The Latex Trainer is much stronger and resistant than the Everyday Trainer, therefore will last longer.
In the case that your item is faulty within this time frame, please email us at firstname.lastname@example.org for a replacement product.
We can only provide a refund on faulty items that have not been worn. If your item has become faulty through use we will be happy to provide a replacement as long as you are in the 60 Day Warranty period.